Consumer protection office with citizens filing complaints
1344×768 · AVIF · CC BY 4.0

The Consumer Protection Office helps citizens resolve consumer-related issues in São Paulo.
About this subject
The Consumer Protection Office is a government agency responsible for protecting consumer rights in São Paulo. Founded in 1978, it is one of the oldest institutions in the country in its field. The agency receives numerous complaints about problems such as product returns, service complaints, and consumer rights violations. In addition, the Procon also provides guidance and support to victims of fraud and abuse.
Frequently Asked Questions
What are the main problems addressed by the Procon?
The main problems addressed by the Procon include product returns, service complaints, and consumer rights violations.
What to do if I am a victim of fraud or abuse?
If you are a victim of fraud or abuse, it is important to contact the Procon to get guidance and support.
How can I contact the Procon?
You can contact the Procon by phone, email or in person at one of its agencies.
Direct URL
https://pub-c7d6a6ea828543ac903a74a341ccb2e1.r2.dev/imagens/procon-office-with-citizens-filing-complaints-documentary-morning-2.avifHow to credit
Include a visible link back to UtilizAí. Copy one of the snippets below:
<a href="https://xn--utiliza-eza.com/en/midia/imagens/procon-office-with-citizens-filing-complaints-documentary-morning-2">Consumer protection office with citizens filing complaints</a> by <a href="https://xn--utiliza-eza.com">UtilizAí</a>, licensed under <a href="https://creativecommons.org/licenses/by/4.0/">CC BY 4.0</a>.
[Consumer protection office with citizens filing complaints](https://xn--utiliza-eza.com/en/midia/imagens/procon-office-with-citizens-filing-complaints-documentary-morning-2) by [UtilizAí](https://xn--utiliza-eza.com), CC BY 4.0
License: CC-BY-4.0





