Food delivery rider on motorbike in São Paulo traffic

Food delivery rider on a motorcycle navigating heavy São Paulo traffic on an overcast day, depicting the daily routine of app-based workers.

About this subject

In São Paulo, the largest metropolis in Latin America, chaotic traffic is a constant. Delivery riders, many working through apps like iFood and Rappi, have become ubiquitous figures on the city's streets. They face daily congestion, bad weather, and accident risks to deliver meals to customers on time. The profession has grown exponentially in recent years, especially after the COVID-19 pandemic, when delivery became an essential service. According to data from the Brazilian Association of Bars and Restaurants (Abrasel), iFood alone processed over 1 billion orders in 2022. These workers, often without formal employment ties, deal with long hours and variable pay. Motorcycles are the preferred vehicle for agility, but require skill to navigate heavy traffic and uneven pavement. The city has over 7 million vehicles, and average commute times during peak hours can exceed 90 minutes for short distances. On overcast days, reduced visibility and wet roads increase dangers, making deliveries even more challenging. Nevertheless, riders remain key players in urban logistics, connecting restaurants and consumers in a nonstop network.

Frequently Asked Questions

How many app-based delivery riders are there in São Paulo?

It is estimated that there are over 300,000 active delivery riders in the state of São Paulo, with the majority concentrated in the capital. This number has grown rapidly in recent years due to the popularity of delivery services.

What are the main risks faced by motorcycle couriers in São Paulo?

The main risks include traffic accidents, especially at intersections and busy avenues, as well as robberies and adverse weather conditions such as rain and fog. The lack of adequate infrastructure for motorcycles also contributes to the danger.

Do app-based delivery riders have labor rights in Brazil?

Currently, most app-based delivery riders work as independent contractors without formal employment ties. They do not have rights such as paid vacation, 13th salary, or FGTS. Discussions in the National Congress and the Supreme Federal Court seek to regulate this labor relationship.